BUY WITH CONFIDENCE
Empire Carpets Uk makes every effort to protect your personal information, and we’re dedicated to making sure you feel confident enough to order with us. This page contains all the information you need know about how we collect your personal information, how we use it and store it, and details of the recent changes in law regarding the use of “cookies”.
We collect certain information about you to help us monitor, review and constantly improve your online experience with us. We’re absolutely committed to protecting the information you share with us, and we use that information only to provide you the services you want. Ordering Online with Empire Carpets Uk. Using your credit or debit card to order online with us is as safe as ordering over the phone – if not safer. Empire Carpets Uk uses a secure server and an industry leading payment processor to ensure that credit and debit card details are handled safely, and are never stored by the Empire Carpets Uk ’s website.
We would encourage you to clear your cookies after each visit to Empire Carpets Uk, particularly if you visited us from a shared or public computer, to prevent the possibility of your details being available to the next person who uses that computer.
Empire Carpets Uk has relationships with carefully selected and monitored suppliers to assist in the delivery of a high quality website. Some of these suppliers may also set cookies during your visit in order to meet contractual obligations with Empire Carpets Uk.
The information these cookies collect is anonymous and not personally identifiable. They do not store any personal details relating to you or your credit cards.
CHANGES IN LAWS REGARDING COOKIES
For more information about cookies, please visit this independent site. (Empire Carpets Uk is not responsible for the content of external sites.)
UNSUBSCRIBING & CLOSING YOUR ACCOUNT
You can unsubscribe from Empire Carpets Uk at any time and for any reason. Our emails have an unsubscribe link at the bottom and you can unsubscribe by clicking it. To close your account, please visit our Contact Us page and drop us an email.
To change any of your registered details click the Log In page and enter your login name and password. Once logged in change any of the details shown and click ‘update my details‘
When you shop or create an account with us, you’ll need to provide some personal information such as your name and email address, for example. This information will be securely stored in our database. We may use the information you give us to:
register you with our website
administer our web services offer you products
offers and services better tailored to suit you.
We may keep you informed of such products, offers and services, including those that we receive from relevant, selected third parties, via the following means:
In order to protect our customers and us from fraud and theft, we may pass on information that we obtain from making identity checks and other information in our customer records to other Group companies, other retailers and to financial and other organisations (including law enforcement agencies) involved in fraud prevention and detection, to use in the same way. In some circumstances, we may provide the following people with certain information:
to other companies in the Group
to employees and agents of the Group to administer any accounts, products and services provided to you by the Group now or in the future
agents who (on our behalf) profile your data so that we may tailor the goods/services we offer to your specific needs
to other organisations for the administration of prize draws or competitions
to anyone to whom we transfer or may transfer our rights and duties under our agreement with you
if we have a duty to do so or if the law allows us to do so.
In carrying out the activities specified in this section, we may transfer data to reputable companies outside the European Economic Area. We take steps to ensure that your information will be afforded the same level of protection as that required of us under applicable UK data protection legislation.
Your browser also generates other information, including in which language the site is displayed, and your Internet Protocol address (“IP address”). An IP address is a series of numbers which is assigned to your computer during a browsing session whenever you log on to the Internet via your internet service provider or your network (if you access the internet from, for example, a computer at work). Your IP address is automatically logged by our servers and used to collect traffic data about visitors to our web sites. We do not use your IP address to identify you personally.
We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing on-line over the internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.
You have the right to see personal data (as defined in the Data Protection Act) that we keep about you, upon receipt of a written request and payment of a fee. If you are concerned that any of the information we hold on you is incorrect please Contact Us.
Please be aware that our site may link to other web sites which may be accessed through our site. We are not responsible for the data policies or procedures or the content of these linked web sites. For further information about shopping with Empire Carpets Uk, please read our Terms and Conditions and Delivery Information.